Privacy Policy
1) Information We Collect
We collect information in the following categories:
- Personal Information: name, email address, phone number, organization, and any details you submit via forms, chat, or email.
- Usage Data: IP address, device and browser type, pages visited, time on page, referring URLs.
- Transactional/Project Data: proposals, statements of work, invoices, and service history when you engage us.
- Support Data: communications with our team, issue descriptions, attachments you provide.
- Cookies/Similar Tech: identifiers used for analytics, preferences, and performance.
2) How We Use Information
- Provide, operate, and improve our websites, apps, and services.
- Respond to inquiries, prepare proposals, and deliver contracted work.
- Personalize content, measure performance, and enhance user experience.
- Maintain safety, prevent fraud/abuse, and comply with legal obligations.
- Send service announcements and (with consent or where permitted) marketing updates. You can opt out anytime.
3) Legal Bases
Where required (e.g., GDPR jurisdictions), we rely on lawful bases such as: contract necessity, legitimate interests, legal obligation, consent, and vital interests where applicable.
6) Data Security
We apply technical and organizational measures (encryption in transit, access controls, monitoring) to protect data against unauthorized access, alteration, disclosure, or destruction.
7) Data Retention
We keep personal data only as long as necessary for the purposes outlined or as required by law, then delete or anonymize it.
8) Your Rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your data, and to object or withdraw consent. To exercise these rights, contact us at [email protected].
9) International Transfers
If data is transferred across borders, we use appropriate safeguards (e.g., standard contractual clauses) where required by applicable law.
10) Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect their data. If you believe a child provided data to us, please contact us to delete it.
11) Third-Party Links
Our site may include links to external websites. Their privacy practices are outside our control; please review those policies.
12) Changes to this Policy
We may update this Policy periodically. The “Effective date” will reflect the latest version.
13) Contact Us
Questions or requests? Email us at [email protected].